SIMS Technical Support|
SIMS Helpdesk Support|
SIMS User Groups|
Our service is available to all types of schools, including: Academies, Free Schools, Independent, Maintained and Non-Maintained.
The service supports the SIMS infrastructure and the effective use of SIMS throughout the school for administration, statutory requirements, information for teachers and parents, and as a management tool to inform decision-making by senior leadership.
We deliver this through our experienced professionals working with schools via a combination of helpdesk support, training courses, site visits and consultancy arrangements.
Our SIMS team are specialists with Local Authority and school backgrounds. We are experienced trainers and have expertise in all areas of SIMS.
Within the team, we have a representative on the national SIMS Strategic Advisory Panel (SSAP) and the Vice-Chair of the SIMS London User Group (SLUG).
“When I started my job in the school, I had no previous experience and the SIMS team use to get phone calls from me a few times a day. They were always polite and helpful. I had all my training with them and I know can call myself a confident SIMS user. I am always grateful for all their support.”
Leila Jansepar (School Admin Officer) The Holy Family Catholic Primary School – London Borough Ealing
We offer structured training, briefings and workshops, held in our dedicated training room on our Addison site, in London W14.
We provide the perfect opportunity to improve your skills, plus by linking remotely to your school you can work on your own data in a supported environment.
A programme of structured SIMS training courses, with practical, hands-on exercises and a comprehensive handbook to take away. 3BM produce our own training courses and documentation to specifically meet the needs of our delegates. For further information see our Training Page
Regular briefings on statutory data returns giving you up to date information and guidance.
Our overview sessions give schools the opportunity to view new products or SIMS functionality, supporting the development of systems within your school.
INSETs for groups of staff can be arranged either in our training room or at school e.g. SIMS Assessment training for teachers.
In our workshops we use secure remote links to your SIMS system giving you an opportunity to work on your own data in a supported environment.
Full Technical Support
We provide full technical support for:
• Provision of all SIMS and FMS upgrades to the SIMS server and to workstations
• Provision of SIMS and FMS Patches as required
• SIMS installation and deployment advice to maximise speed and performance
• Technical support for the SIMS infrastructure and database (including data recovery)
• Support with data export to approved 3rd Party applications
We provide a dedicated Helpdesk for the SIMS team that is staffed by our experienced and knowledgeable professionals, to ensure that you get the answers you need quickly.
Your opportunity to meet the 3BM team and other schools in your area to network, get advice, share best practice and get briefings on the latest developments. With support for all statutory and required returns to the LA and DfE.
Our User Groups provide an opportunity for you to meet the 3BM SIMS team and other schools in your area to network, get advice, share best practice and get briefings on the latest developments.
We provide information and support for all statutory and required returns to the LA and DfE and offer useful hints and tips to enable you to get the most out of your SIMS data.
We also advise on the latest software updates and how they can benefit you and timely reminders about the SIMS termly tasks and routines, together with advice to complete them.
“The service I receive from the whole 3BM SIMS Team is second to none. I consider it to be exceptional value for money with fast response times, a friendly approachable and supportive service, whilst always looking ahead and continually improving.”
Sandra Duggan (School Business Manager) St Clement and St James CE Primary School – Royal Borough Kensington & Chelsea
In addition to supporting the recording and return of all statutory assessments, 3BM can work with you to build and support bespoke pupil/student tracking systems within SIMS. We have a package available to primary schools which allows schools to record and analyse data in line with the new National Curriculum.
Our 3BM Assessment specialists will work with the Senior Leadership Team to design and build systems within SIMS to record pupil attainment and track progress.
Assessment Analysis Reports
A set of 3BM Reports allow information from SIMS to be displayed in a user-friendly format. This allows instant analysis of assessment data across different groups of pupils.
Reports to Parents
3BM can design reports to help you share assessment data with parents, customising them to meet your individual school requirements.
“Assessment without Levels”
Our experienced Assessment Team can advise and support you to set up SIMS to meet individual or local requirements for recording judgements against the new curriculum. We have developed a successful SIMS Model for Assessment Reporting and Tracking (SMART).
3BM’s SMART model combines functionality within SIMS with Excel spreadsheets to provide a clear, easy to use system to record and analyse:
• Regular summative assessments per pupil • Progress and targets • Comparisons between groups
The model, already in use in over 100 schools, covers summative assessments from Nursery through to Year 6. Assessments are entered into SIMS Marksheets and output into
pre-formatted, printable Excel Analysis Reports and Graphs.
Optional, customisable teacher spreadsheets are also provided for recording at statement level.
Subscription covers: • Helpdesk support • Additions and enhancements to Analysis reports • Development of functionality within SIMS • Termly SMART Newsletters • Access to SMART network meetings
Call us on 0345 270 8260 or email firstname.lastname@example.org
We can offer consultancy visits at customer convenient times for on-site development and training. Plus, you’ll be assigned your own Link Officer who will get to know your school and offer proactive support to make sure your team are up to date with their training and knowledge.
“The training courses are excellent; extremely well run and very well-tailored to the demands of our job. The handouts are extremely useful and a good reference point.”